Return & Refund Policy

Last Updated: October 25, 2024

 

At PUHOP.COM, we prioritize customer satisfaction. If you’re not satisfied with a product, we offer a 10-day return policy under the following conditions:

 

1. Eligibility for Returns

 

Products must be unused and in original packaging.

Returns must be requested within 10 days of delivery.

 

2. Non-Returnable Items

 

Certain items, such as perishable goods, personal care products, and final sale items, are non-returnable. Please check the product listing for specific return eligibility.

 

3. Return Process

 

1. Contact Us: Email mlpbsidar@gmail.com or call 7489853131 to initiate a return.

2. Pack the Item: Use original packaging, and include any documentation.

3. Ship the Item: Follow our instructions for shipping the item back to us.

 

4. Refund Process

 

Refunds will be processed to your original payment method within 7-10 business days after we receive the return.

Shipping fees are non-refundable unless the return is due to an error on our part.