Return & Refund Policy
Last Updated: October 25, 2024
At PUHOP.COM, we prioritize customer satisfaction. If you’re not satisfied with a product, we offer a 10-day return policy under the following conditions:
1. Eligibility for Returns
• Products must be unused and in original packaging.
• Returns must be requested within 10 days of delivery.
2. Non-Returnable Items
Certain items, such as perishable goods, personal care products, and final sale items, are non-returnable. Please check the product listing for specific return eligibility.
3. Return Process
1. Contact Us: Email mlpbsidar@gmail.com or call 7489853131 to initiate a return.
2. Pack the Item: Use original packaging, and include any documentation.
3. Ship the Item: Follow our instructions for shipping the item back to us.
4. Refund Process
• Refunds will be processed to your original payment method within 7-10 business days after we receive the return.
• Shipping fees are non-refundable unless the return is due to an error on our part.